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24/7 Customer Services

Autor Reviews | 11.07.2010 | Category BPO/Call Center

24/7 Customer Services was founded in April 2000, and was growing eversince. In 2007 it had 6500 employees across global locations and 11 global delivery centers. The Company handles around Over 6 million transactions per month and has 30 marquee clients in its portfolio. 24/7 Customer service was also the winner of CCF award for Best Non-European Call Centre for 2007, was Amongst the Top 5 Hot Offshore Players by Business Week-2006, was amongst the Most respected BPO Companies- Business World-2006 and was amongst Top 3 best call centers, globally- neoIT-2005-06.

24/7 Customer is the first BPO Company that provides integrated customer lifecycle management services through a ” Multi-shore™global delivery model ” and is the number one in business performance to 80% of our clients globally. Recently the Black Book of Outsourcing ranked us as the best performing call center globally, an achievement that is supported by our commitment to outperform.

Headquartered in Campbell, California, 24/7 Customer is a rapidly growing global company. With state-of-the-art facilities across 11 global delivery centers that accommodate nearly 9000 seats, 24/7 Customer is among the top 20 Contact Centers worldwide. 24/7 Customer provides Integrated Customer Lifecycle Management services (CLM) to the Global 1000 companies across the financial services, technology and telecommunications, retail and services industries.  With a focus on predictable and sustainable business performance coupled with innovation, 24/7 Customer delivers a sustainable competitive advantage for its clients in their end customer management.